AWS glitch knocks out ChatGPT, Alexa, Fortnite worldwide
US-EAST-1 region failure hits millions; Snapchat, Reddit, Ring among casualties as recovery begins.
By : Newsroom
Update: 2025-10-20 12:53 GMT
Newsroom, October 20, 2025:
A widespread failure in Amazon Web Services' US-EAST-1 region triggered a cascade of outages on Monday, sidelining key platforms like OpenAI's ChatGPT, Amazon's Alexa, Epic Games' Fortnite, Snapchat, Reddit, and Ring for millions of users globally.
The issue started around 10:30 a.m. ET stemmed from networking problems in the high-traffic zone, which handles a significant chunk of internet backbone traffic.
Amazon acknowledged the "elevated error rates" and rolled out fixes, with most services showing recovery signs by afternoon, though some users reported lingering glitches into the evening.